At Laadhli Prints, we value your satisfaction and aim to provide you with a seamless shopping experience. This Return and Refund Policy outlines our procedures for returns and refunds, including eligibility, processes, and timelines. Please read this policy carefully before making a purchase. By making a purchase on our website, you agree to the terms and conditions outlined in this policy.
1. Returns
a. Eligibility: You may request a return within 7 days from the date of delivery if you are not completely satisfied with your purchase. To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.
b. Items Ineligible for Return: Certain items are non-returnable, including items marked as "final sale" or "clearance," as well as intimate and hygiene products (e.g., undergarments or swimwear).
2. How to Initiate a Return
To initiate a return, please follow these steps:
a. Contact our customer service team at [customer service email or phone number] to request a Return Authorization (RA) number.
b. Pack the item securely in its original packaging along with the RA number.
c. Ship the item to the address provided with the RA number.
3. Refunds
a. Eligibility: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
b. Store Credits: If you prefer, we can issue a store credit that you can use for future purchases on our website.
4. Return Shipping Costs
You are responsible for the cost of return shipping, except in cases where the return is due to an error on our part or if the item received is defective. In such cases, we will provide you with a prepaid shipping label.
5. Contact Us
If you have any questions about our Return and Refund Policy or need assistance with a return, please contact our customer service team at:
Phone:+91 98296 44744
6. Updates to the Return and Refund Policy
Laadhli Prints reserves the right to update this Return and Refund Policy as necessary. Any changes will be reflected in the "Effective Date" at the beginning of the policy. We encourage you to review this policy periodically to stay informed about our return and refund procedures.